Welcome to Kitchive. These Terms of Service (“Terms”) govern your use of our website and services, as well as your purchase of products from our online store.

In these Terms, “Kitchive,” “we,” “us,” and “our” refer to the operators of this website and providers of our products and services. “You” and “your” refer to any individual accessing or using our website or purchasing our products.

By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before making any purchase.

Use of Our Website

You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Misuse of the website may result in suspension or termination of your access.

Product Information

We make every effort to display accurate product descriptions, images, and details. However, variations in color, size, or finish may occur due to differences in device displays or manufacturing updates. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Orders and Payments

When you place an order, you agree to provide accurate and complete information. All payments must be made at the time of purchase through the secure payment methods available on our website. We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud.

Shipping and Delivery

Orders are typically processed within two to three business days. Delivery times vary by destination and will be communicated at checkout. While we strive to meet estimated delivery times, we are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Customs Duties and Taxes

International orders may be subject to import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost displayed at checkout. We have no control over such charges and cannot predict what they may be. Please check with your local customs office for more information before placing an order.

Returns and Refunds

If you are not satisfied with your purchase, you may request a return or refund within thirty calendar days of receiving your order. Items must be unused, in original condition, and in their original packaging. For full details, please review our Return & Refund Policy.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.

Intellectual Property

All content on our website, including text, images, graphics, and logos, is our property and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use our content without prior written consent.

Governing Law

These Terms shall be governed by and construed in accordance with generally accepted principles of international law, unless otherwise required by mandatory consumer protection laws in your country of residence.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please reach out to us:

Kitchive
Email: support@kitchive.com